Real example · Customer service & WhatsApp
Wired WhatsApp Business to an n8n AI agent that answers customers
What they did
Aziz Basha builds an n8n workflow in which a WhatsApp Business message reaches an AI agent node backed by an OpenAI chat model, which analyses the message and sends the reply. He walks through the Meta developer setup and shares the workflow files free.
How it went
He demonstrates a live greeting being answered by the agent and says businesses will pay thousands for a system like this. No customer results are shown.
Worth knowing
A tutorial, not a deployment report. You need a Meta business setup and OpenAI credits once n8n's starter credits run out, and the pricing talk is his own selling pitch.
Try it yourself with n8n
Replace anything in [brackets] with your details.
You are the WhatsApp assistant for [business name]. Greet customers in Arabic. Answer only from the information below (hours, prices, location, services). Keep replies under 3 sentences. If asked about anything not listed, or if the customer sounds upset, say a team member will follow up and stop. Information: [paste]Read the original
كيف تربط الواتساب مع الذكاء الإصطناعي باستخدام n8n (عزيز باشا - Aziz Basha) ↗
youtube.com · · YouTube video
Attributed to the source linked below; not our own test.
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